Privacy Policy
Effective Date:
04/06/2026
This Privacy Policy explains how
Heather Schultz
("I", "our", or "us") collects, uses, shares, and protects personal information from users of our website, services, and communications, including SMS and email.
By accessing our services or providing your information, you agree to the terms of this Privacy Policy.
1. Information I Collect
I may collect the following categories of information:
Personal Information: Name, email address, phone number, address, and any other information you voluntarily provide.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, actions taken on our site, referral sources, and interaction with ads or messages.
Communication Data: SMS opt-in status, message replies, email engagement, and phone call records.
2. How I Collect Information
Information may be collected through:
Website forms or landing pages
Appointment booking systems
SMS or email opt-in (TCPA-compliant)
Cookies and tracking technologies
Phone calls or customer support interactions
3. How I Use Your Information
I use the information I collect to:
Deliver services and communicate with you
Respond to inquiries or requests
Send marketing, reminders, and promotional content (if opted-in)
Improve our services, user experience, and customer support
Comply with legal obligations and enforce our policies
4. How I Share Your Information
I do not sell or rent your personal information.
I may share your data with:
Authorized service providers assisting in operations (e.g. email/SMS platforms, CRMs)
Legal authorities, if required by law
Business partners, only as necessary to deliver services you have requested
All third parties are required to maintain confidentiality and data protection.
5. Your Choices and Rights
You may:
Opt-out of SMS by replying STOP
Opt-out of emails by clicking the unsubscribe link
Request access, updates, or deletion of your personal information by contacting us directly
I will honor all data requests in compliance with applicable privacy laws.
6. Data Retention and Security
I retain your data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
I use industry-standard security measures to protect your information, but no method of transmission is 100% secure.
7. Cookies and Tracking Technologies
I use cookies, pixels, and tracking tools to:
Analyze website usage Personalize user experience Deliver targeted ads or retargeting
You can modify your browser settings to disable cookies, though some features may be limited.
8. Children’s Privacy
Our services are not directed to individuals under 13 years old. I do not knowingly collect personal information from children. If I become aware of such data, I will delete it promptly.
9. Changes to This Privacy Policy
I may update this policy from time to time. Changes will be posted here with the updated effective date. Continued use of our services indicates acceptance of the updated policy.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or to make a data request, please contact us:
11. SMS Opt-In and Communications
By providing your mobile phone number and opting in through our website forms, landing pages, or other communication channels, you consent to receive SMS messages from Heather Schultz related to insurance quotes, policy updates, appointment reminders, and occasional marketing communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information listed in this Privacy Policy.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
12. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of personal information described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Business Name:
Heather Schultz
Email:
Phone:
(925) 481-6793
Address:
4444 York St Ste 100